
betterhomes
A messaging and information-architecture study for an end-to-end developer consultancy proposition.

THE QUESTION, THE IDEA, THE TEST.
THE CONTEXT
betterhomes presents development sales and consultancy services across market research, development, branding, marketing, launch and handover, with distinct Complete, Consult and Promote pathways. SOURCE ↗
THE QUESTION
A B2B communication hypothesis: a comprehensive offer may require visitors to compare responsibilities before knowing which service configuration to request.
THE DIRECTION
Translate a wide service catalogue into decisions and deliverables that development teams can evaluate.
DESIGN DECISIONS
- Start with developer stage: concept, launch or sales optimisation.
- Show scope boundaries, decision owners and representative deliverables.
- Use a compact comparison of Complete, Consult and Promote capabilities.
- Make enquiry forms ask for the project stage and decision deadline, not just contact details.
THE JOURNEY
- 01 / Identify the project stage
- 02 / Compare service scope
- 03 / Request the right engagement
THE MEASUREMENT
- Relevant package-selection rate
- Developer enquiry completeness
- Qualified consultation request rate
THE TAKEAWAY
For B2B services, clarity about responsibility is part of the product.

